If you find an interesting article or resource that provides an interview or description of someone working in Service and Hospitality put that link here with a brief description and reference to the publisher or author.

Here is a forum on Jobs - focus on Concierge from Indeed.com

http://www.indeed.com/forum/job/concierge.html

And here is a good one.. Concierge Quarterly with an interview with a concierge in New York.

http://www.conciergequarterly.com/Interviews.html

An interesting article from LA Times Magazine

 Concierge at the Beverly Wilshire

A Housekeeper job description from GLMG Hotels

http://glmghotels.com/housekeeping.PDF