EASY at WORK– Occupational Information Job Matrix

 

 

Introduction

The array of jobs in the fictional Baker Resort Hotel reflect many of the jobs found in the Hospitality, Food Service and other service industries or industries that hire service workers.  Different hotels, resorts, restaurants and service businesses may not use the same job titles but will hire the same type of workers.  Small businesses often require workers to “wear many hats” or to have multiple responsibilities.  Larger businesses may have more job categories and no one business will have the same organizational chart.  For more information this page provides links to job and career information found in such resources as the online Occupational Outlook Handbook (OOH) at the Bureau of Labor Statistics division of the Department of Labor.

 

More information about Service and Hospitality can be seen on the More Occupational Information Page.

 

A description of Hotels and Other Accommodations in the OOH is found at

http://www.bls.gov/oco/cg/cgs036.htm  and includes these categories: 

 

• Nature of the Industry
• Working Conditions
• Employment
• Occupations In The Industry
• Training and Advancement
• Outlook
• Earnings
• Sources of Additional Information
•  

The list of occupations is found at http://www.bls.gov/oco/cg/cgs036.htm#table1.

  

California Occupational Guides

also contain detailed job information.  The link is:

http://www.labormarketinfo.edd.ca.gov/?PAGEID=139 

 

California Occupational Guides titles will be referenced COG.

Please add and reference OTHER interesting links and resources.

    

 

EASY at Work Jobs List

Job are given by level or by category and will be listed as follows:

  

EASY at Work Job Title

OOH Job Title

OOH link

Alternate job titles
 

 

Managerial

 

 

Human Resources Manager

is listed under: Human Resources, Training, and Labor Relations Managers and Specialists, http://www.bls.gov/oco/ocos021.htm.

COG - http://www.calmis.ca.gov/file/occguide/hrsmgr.htm

 

Hotel Manager

is referenced as Lodging Manager usually found in smaller hotels where the manager also functions as desk clerk, reservations clerk, bookkeeper and so on. http://www.bls.gov/oco/ocos015.htm -

COG - http://www.calmis.ca.gov/file/occguide/hotelmgr.pdf

  

Food and Beverage Manager, Restaurant Manager

Food Service Managers

http://www.bls.gov/oco/ocos024.htm

COG - http://www.calmis.ca.gov/file/occguide/foodserv.pdf

 

Chef

Food Service Managers

http://www.bls.gov/oco/ocos024.htm

COG - http://www.calmis.ca.gov/file/occguide/cookchef.htm

 

or

Chefs, Cooks, and Food Preparation Workers

http://www.bls.gov/oco/ocos161.htm

COG - http://www.calmis.ca.gov/file/occguide/cookshrt.htm

 

Convention Manager

Advertising, Marketing, Promotions, Public Relations, and Sales Managers

http://www.bls.gov/oco/ocos020.htm

COG - http://www.calmis.ca.gov/file/occguide/meetplan.htm

COG - http://www.calmis.ca.gov/file/occguide/meetplan.pdf

   

Accountant

Financial Managers

http://www.bls.gov/oco/ocos010.htm

  

COG - http://www.calmis.ca.gov/file/occguide/accounta.pdf 

 

Supervisors

 

 

Housekeeping Supervisor is listed under Building Cleaning Workers, http://www.bls.gov/oco/ocos174.htm.

 

Laundry Supervisor

Maintenance Supervisor

Chief Engineer

Landscape Supervisor 

 

Line Staff

  

Custodian, http://www.bls.gov/oco/ocos174.htm

COG - http://www.calmis.ca.gov/file/occguide/janitor.htm

 

Maintenance Worker

Laundry Worker

Housekeeper

COG - http://www.calmis.ca.gov/file/occguide/maidhous.pdf

  

Groundskeeper

COG - http://www.calmis.ca.gov/file/occguide/gardener.htm

 

 

Restaurant Back of the House

 

Chefs, Cooks, and Food Preparation Workers

http://www.bls.gov/oco/ocos161.htm

Cook

COG - http://www.calmis.ca.gov/file/occguide/cookchef.htm

 

Sous Chef

Baker

COG - http://www.calmis.ca.gov/file/occguide/bakerret.pdf

  

Expediter

 

Dishwasher

Food and Beverage Serving and Related Workers

http://www.bls.gov/oco/ocos162.htm

COG - http://www.calmis.ca.gov/file/occguide/kithelp.htm

  

Restaurant Front of the House

Busser or Dining Room Attendant

COG - http://www.calmis.ca.gov/file/occguide/diningrm.htm

  

Waitperson

COG - http://www.calmis.ca.gov/file/occguide/waiter.htm

  

Host / Hostess

COG - http://www.calmis.ca.gov/file/occguide/hostess.pdf

  

Bartender

Cashier

Food and Beverage Serving and Related Workers

http://www.bls.gov/oco/ocos162.htm

   

 

Hotel Services

Gift Shop Clerk

Business Center Clerk

Convention Salesperson

Retail Salespersons

http://www.bls.gov/oco/ocos121.htm

  

COG - http://www.calmis.ca.gov/file/occguide/retlsale.htm

Sales Floor Stock Clerk

COG - http://www.calmis.ca.gov/file/occguide/merchand.pdf

 

Retail Manager

COG - http://www.calmis.ca.gov/file/occguide/retlstor.htm

   

Delivery Driver

Truck Drivers and Driver/Sales Workers

http://www.bls.gov/oco/ocos246.htm

COG - http://www.calmis.ca.gov/file/occguide/trucklgt.htm

 

Media Technician

Computer Support Technician

Computer Support Specialists and Systems Administrators

http://www.bls.gov/oco/ocos268.htm 

 

Front Desk Clerk

Hotel, Motel, and Resort Desk Clerks

http://www.bls.gov/oco/ocos132.htm

COG - http://www.calmis.ca.gov/file/occguide/clerkhot.htm

 

also:

Concierge from LA Times Magazine

http://www.latimes.com/features/magazine/la-tm-person06-2008jun01,0,2342206.story (this was archived from June 2008 and requires payment)

and more on Concierge requests from LA Times

http://travel.latimes.com/articles/la-tr-vegas17feb17

Resident Concierge in LA Times

http://www.latimes.com/news/local/la-hm-concierge16oct16203418,0,6609940.story

 

Valet Parking Attendant

Parking lot attendants (O*NET 53-6021.00) is listed under

Transportation and Material Moving Occupations

http://www.bls.gov/oco/oco20060.htm

 

Doorman

Bellman /Bellperson

Baggage porters and bellhops (O*NET 39-6011.00)

Under

Service Occupations

http://www.bls.gov/oco/oco20055.htm

 

Hotel Operator

COG - http://www.calmis.ca.gov/file/occguide/TeleOper.pdf

  

Reservations Clerk

Communication Equipment Operators

http://www.bls.gov/oco/ocos154.htm

or

Reservation and Transportation Ticket Agents and Travel Clerks

http://www.bls.gov/oco/ocos135.htm

 

Counter and Rental Clerks

COG - http://www.calmis.ca.gov/file/occguide/clerkren.htm 

Personal Services

Hairstylist / Cosmetologist

Cosmetician/ Manicurist

Barbers, Cosmetologists, and Other Personal Appearance Workers

http://www.bls.gov/oco/ocos169.htm 

 

Spa worker

Recreation and Fitness Worker

RecreationWorkers

http://www.bls.gov/oco/ocos058.htm

  

Masseuse/ Massage Technician

  

Security Personnel

Security Guards and Gaming Surveillance Officers

http://www.bls.gov/oco/ocos159.htm